Consignment requests

ConsignR’s consignment requests centralize consignor communication into a clear, reviewable workflow. Instead of emails and DMs, consignors submit price-change or withdrawal requests from their portal, and your team reviews, approves, or declines with a complete audit trail.

Key capabilities

• Portal-driven requests: Consignors submit price updates or withdrawal requests directly from their account.

• Review & approval flow: Track status (Pending → Approved/Declined) with notes and timestamps.

• Bulk actions: Batch approve or decline similar requests to speed through routine updates.

• Context at a glance: See item details, sales history, and pricing rules alongside each request.

• Activity trail: Every action is logged — who requested, who approved, and why.

• Notifications: In-app and email updates keep consignors and staff aligned on outcomes.

• Staff permissions: Configure who can approve, and set thresholds to your portal.

• Automatic updates: Approved price changes reflect instantly; approved withdrawals queue items for pickup or payout according to your policy.

• Payout-aware: Accepted withdrawals and sold-item requests respect fees and timing, ensuring accurate consignor balances.

• Export & reporting: Download request histories for reconciliation and performance tracking.

How it helps

Consignment requests remove the back-and-forth from daily operations. Your team gets a tidy queue instead of scattered messages; consignors get clarity and faster responses. The result is fewer mistakes, quicker turnarounds, and a more professional experience on both sides.